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Abbreviations, Acronyms & Definitions

The table below includes the most common abbreviations, acronyms, and definitions used within the QCMD EQA programmes.
Glossary sections : A - C / D - P / Q - Z
ACCREDITATION Certification, by a duly recognised body, of facilities, capability, objectivity, competence and integrity of an agency, service or operational group or individual to provide the specific service/s or operation/s as needed.
ANOVA Analysis of variance
AUDIT Systematic, independent and documented process for obtaining evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.
BS British Standard, issued by BSI
BSI British Standards Institution
CALIBRATION The operation that is required to determine the accuracy of measuring and test equipment.
CAP College of American Pathologists
CAP / PAP Corrective Action Procedure / Preventative Action Procedure
CEN Commission European de Normalisation
CENELEC European Committee for Electrotechnical Standardisation
CERTIFICATION The procedure and action by a duly authorised body of determining, verifying and attesting in writing to the qualifications of personnel, processes, procedures, or items in accordance with applicable requirements.
CERTIFICATION BODY An impartial body, governmental or non-governmental, possessing the necessary competence and reliability to operate a certification system, and in which the interests of all parties concerned with the functioning of the system are represented.
COMPLIANCE The fulfilment of a Quality Management System or quality procedure of specified requirements.
CONSIGNMENT Products (or goods) that are issued or received as one delivery and covered by one set of documents.
CONTRACT Agreed requirements between a supplier and customer transmitted by any means.
CoP Code of Practice
CORRECTIVE ACTION Action taken to eliminate the cause of a detected nonconformity or other undesirable situation.
CPA College of Pathologists accreditation
CRM Certified Reference Material
Ct Cycle Threshold
CUSTOMER (Participant) Ultimate consumer, user, client, beneficiary or second party.
CUSTOMER COMPLAINT Any written, electronic, or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, safety or performance of a device that has been placed on the market.
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